Refund Policy
Eligibility for Refunds
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Products/services must be unused, in their original condition, and accompanied by proof of purchase (invoice/order number).
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Digital products, customized services, or items marked “non-refundable” are not eligible for refunds.
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Currently, we operate under an exchange only policy. Customer are granted the opportunity to
Exchange their purchased items(s) if they find them unsuitable in terms of size.
Conditions for Refunds
A refund may be granted if:
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The product is defective or damaged upon delivery.
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The wrong product was delivered.
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The service provided does not match the description or agreed scope.
Refunds will not be granted if:
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The product was used, altered, or damaged by the customer.
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The refund request is made outside the specified timeframe.
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The issue arises due to customer error (e.g., incorrect order details).
How to Request a Refund
To request a refund, please contact our support team at:
📧 support@zevesh.co.in
Include your order number, reason for the refund, and any supporting evidence (such as images of the product if damaged).
Changes to This Policy
Zevesh.co.in reserves the right to update or modify this Refund Policy at any time without prior notice. Any changes will be posted on this page with the updated effective date.